# Overcode — AI workflows and custom systems > Overcode embeds engineers in your operation, maps how the work really flows, then builds the AI agents and custom systems that streamline it. We embed in your process, then build what streamlines it. Most software gets specified in a meeting room and fails there. We start inside the operation instead, mapping how the work really flows and where it stalls, then build the systems and agents that clear it. Small senior team. The engineer who mapped your process leads the build. ## What we do ### Process mapping We sit with the work before we touch a keyboard, mapping where it stalls and who is keying the same thing twice. What the map finds decides which of these you need. ### Custom systems **When:** Process sound, tooling isn't Software shaped around how the business actually works. ### Agents and automation **When:** Repetitive work, done by hand Wired into the tools you already run on, built to be handed over. ### Architecture and integration **When:** Systems that don't talk Deciding what to build, what to buy, and what to leave alone. ## Our work A selection of what we have built, for businesses in energy, manufacturing, lending, plantation, transport, e-commerce, hospitality, property and advertising. - [Mobility marketplace](https://overcode.io/work/mobility-platform/): Transport — One booking flow (ride-hail, chauffeur, rental) - [The loan book](https://overcode.io/work/loan-management-system/): Lending — Reconciliation built in (Angkasa and the bank) - [Autonomous front desk](https://overcode.io/work/agent-workflow-outreach/): Transport — Agents work the inbox (outreach, support, bookings) - [Grid forecasting](https://overcode.io/work/electric-forecast-distribution-system/): Energy — Demand 20 years out (against assets in the ground) See every published study at https://overcode.io/work/. ## How we work The engineering happens inside your operation rather than at arm's length from it. In practice that is four things. ### We work from the operation, not from a brief Mostly remote, in your tools and channels and alongside the people doing the job, and on-site when the process needs watching in person. Either way what we build from is the work itself, not a requirements document someone else wrote. ### The engineer who maps it leads the build Whoever watched your process directs what gets built from it, so nothing is handed to a team you never meet and rebuilt from a written spec. Staying small and senior is what makes that possible. ### You see it in increments Working software you can look at while it is being built, so a change of direction costs a week rather than a quarter. ### You can take the source code Ask for it and the source is yours, so whoever runs the process afterwards is not tied to us. We would rather be brought back than depended on. ## Engagement models ### Fixed price **For:** Well-defined projects with clear scope Predictable cost and timeline, delivered against milestones. Suits an MVP, a website, or a specific feature build. Shape of the commitment: builds once, then holds. ### Time & materials **For:** Evolving projects with changing requirements You pay for hours worked and can see where they went. Suits long-term product development where the scope will move. Shape of the commitment: keeps adding, always fits. ### Monthly retainer **For:** Ongoing support or a dedicated team A fixed block of hours each month at a lower rate, with priority response. Suits post-launch support and steady improvement. Shape of the commitment: used up, then renewed. Not sure which fits? Take the free 30-minute consultation and we will tell you which one your project actually needs. ## Contact Tell us what is slowing the business down. If it is a fit we will say so, and if it is not we will tell you that too. - Email: - Phone: [+60 16 553 8751](tel:+60165538751) - WhatsApp: https://wa.me/60165538751 - vCard: https://overcode.io/cheefi.ng/contact.vcf - Contact form endpoint: `POST https://overcode.io/api/contact` — see [the OpenAPI specification](https://overcode.io/openapi.json). See also [agent instructions](https://overcode.io/agent-instructions.md) for when to reach for Overcode.